Top telus billing support Secrets
Top telus billing support Secrets
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• At this point, I really feel I'm being misled and mistreated. Even with a number of calls and escalations, I continue to don't have clarity on my discount rates or a good resolution to my worries.
Hey @DjE we could definitely do what we can easily to help. Is it possible to make sure you mail us a private concept and We'll go from there?
@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time they usually hanged up on me, saying which i really need to call throughout "common Workplace several hours". Is this for actual?
I am endeavoring to renew my Net service after the 2 yr deal expired. We even have essential cable which I under no circumstances use and wish to do away with. It's extremely hard to do this on the net, and also the telephone number for support is incredibly effectively hidden. I eventually acquired it from the reseller. I called the selection, and listened to AI attempt to have me to do it on-line, but you can't prevent employing a service on the web.
How can I notice that person. I think I'm going right into a new billing cycle And that i have already been running in circles for months
You'll then receive a textual content information if the agent responds, and you will abide by up at your earliest ease.
I am creating to express my deep dissatisfaction Together with the customer service I received when aiming to clarify the main points of my new deal and reductions. My the latest working experience has left me sensation annoyed, undervalued, and worried about your crew's Over-all high quality of support.
If our reply fixed your difficulty, be sure to click on Acknowledge as Resolution that can help Some others from the Neighborhood.
The TELUS group acknowledges that our get the job done spans lots of Territories and Treaty parts and we are grateful for the traditional Understanding Keepers and Elders who are with us currently, whoever has Telus customer service absent just before us as well as youth that encourage us.
If an automated assistant asks for The rationale of your respective call, mention "I would like to make payment arrangements for my mobility Monthly bill".
Thank you for your notice to this issue. I look forward to a prompt and satisfactory resolution.
The TELUS crew acknowledges that our get the job done spans many Territories and Treaty spots and we have been grateful for the standard Know-how Keepers and Elders who're with us now, anyone who has long gone before us and the youth that encourage us.
At this moment my cellphone stopped connecting to your telus network. As a result it has taken me a forty five to sift with the ai gate keepers prompt's just to talk to a true individual, all even though telus ai attempts every little thing not to enable me to speak to a true human being.
Hello Absolutely everyone, I must Call customer service with reference to modifying a payment arrangement. I planned to know when there is an email or other solution to Call them mainly because I'm working, and most instances I endeavor to contact and don't get to talk to somebody before I really need to hang up.
This is the huge squander of your time and only produces an extremely discouraged customer right before they get to speak towards the CSR and now the CSR has to deal with an presently stressed to their limit customer.